Frequently Asked Questions
When is the park open?
Sylvan Heights Bird Park is open Tuesday – Sunday from 9:00 a.m. to 5:00 p.m. in the spring and summer, and 9:00 a.m. to 4:00 p.m. in the fall and winter. The park is closed on Mondays, except for Easter Monday, Memorial Day, and Labor Day. The park is also closed on Thanksgiving Day and Christmas Day.
For current admission fees, please visit http://shwpark.com/plan-a-visit/hours-tickets/park-hours-tickets.html
You do not need a reservation to visit Sylvan Heights Bird Park. Tickets may be purchased upon arrival at the Visitor Center, or online by clicking here. Advance reservations are needed if you are bringing a large group, a school group, or would like a guided tour.
Are face coverings required at the park?
In accordance with state guidelines, any unvaccinated guest should wear a mask, and we strongly encourage all guests, both vaccinated and unvaccinated, to wear a mask in indoor settings. For additional information about COVID-19 safety in North Carolina, including recommendations for those who are not yet vaccinated, please visit https://www.nc.gov/covid19 and https://www.cdc.gov/coronavirus/2019-nCoV/index.html.
We recommend allowing at least two hours for your visit, but some people prefer to stay half a day or more! If you plan to visit in the afternoon, we recommend arriving no later than 3:00 p.m. (2:00 p.m. during winter hours) to ensure you have time to see all of the park and experience The Landing Zone, which closes at 4:00.
The park’s trails are approximately one mile in total, with plenty of benches and other places to rest along the way.
Yes. A wheelchair and stroller entrance is located on the right side of the Visitor Center. The majority of the park’s pathways are paved. Visitors with wheelchairs and strollers can access all of the park’s aviaries, and almost all of the nature trails. Our staff would be glad to provide information about the best route around the park when you check in.
Yes, we have non-motorized wheelchairs available in our Visitor Center on a first-come, first serve basis. There is no fee to use these wheelchairs during your visit.
We do! Advance reservations are required for guided tours and golf cart tours, and there is an additional fee. For more information, please visit http://shwpark.com/plan-a-visit/hours-tickets/guided-tours.html
Aside from our Visitor Center, all of the park consists of outdoor, walk-through aviaries and nature trails. We recommend dressing appropriately for the weather on the day of your visit.
We’re open and you’ll be able to see the birds, regardless of the weather. Rainy days are often the most peaceful at the park! In the event of extreme weather (hurricanes, ice storms, etc.) we may close briefly for the safety of our guests. Please check our social media pages and website for updates after an extreme weather event.
This is one of our most frequently asked questions, and one that’s best left to the meteorologists! If you’re concerned about the weather, please check your favorite weather website/channel before visiting for a local forecast for Scotland Neck, NC (zip code 27874).
Yes! You can purchase food for hand-feeding the parakeets and flamingos in The Landing Zone, and duck food is available for purchase in the Visitor Center. Please do not bring any other food into the park to feed the birds – they require specialized diets!
Sylvan Heights Bird Park is open year-round, and each season is different! No matter what time of year you visit, you will see many birds from all over the world. Spring and summer are our busiest seasons, with birds hatching and gardens in bloom throughout the park. All of our tropical birds are on exhibit during warm weather, but the waterfowl may not be as showy in the summer. Fall and winter offer a more peaceful experience. Waterfowl are in peak plumage this time of year, and some birds even nest and raise young during the winter. Please note that some of our tropical birds may be off exhibit when daytime temperatures drop below 50 degrees Fahrenheit.
Yes! Visit the Duck Landing Cafe for hot dogs, sandwiches, snacks, and fun foods. Visit ducklandingcafe.com for cafe hours, menu, and more information. You are also welcome to bring your own lunch and use the shaded picnic areas in the park. In addition, there are several dining options in and around the town of Scotland Neck. For more information, please visit http://shwpark.com/plan-a-visit/near-the-park/dining.html
No. For the safety of the many rare and endangered birds that call the park home, pets are not allowed in the park. Trained service animals are allowed in most cases, but staff must be notified before service animals enter the park.
We offer a special student rate for PreK – 12th grade education groups and field trips when booked in advance. For more information, or to book a field trip, please visit http://shwpark.com/education/field-trips/field-trips-at-sylvan-heights.html
Absolutely! We encourage photography for personal and non-commercial purposes. For more information about photography at Sylvan Heights, including our Photo Policy, please visit: http://shwpark.com/support-us/membership/for-photographers.html
At this time, we are unable to accept any injured or orphaned wild birds. Please do not bring wild birds to Sylvan Heights. Wild birds present a potential health danger to our birds, especially the rare and endangered species. For help with an orphaned or injured bird, please visit: http://shwpark.com/birds-conservation/waterfowl-conservation/a-note-about-orphaned-injured-wildlife.html
In most cases, no. While nearly all of the parrots on site are rescued pets, we receive so many requests to rehome pet birds that we simply do not have the space for all of them. We accept pet birds in very rare cases, and only if our aviculturists determine that the bird will be compatible in our aviaries. Otherwise, we recommend contacting a reputable parrot rescue organization near you.
For directions to the park, please visit http://shwpark.com/plan-a-visit/hours-tickets/directions-to-the-park.html. Please note that many GPS systems do not provide accurate directions to our location – using the link above will ensure accurate directions.